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Previous Disk Image not showing up in list of backups (Acronis TI 2011)

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Beginner
Posts: 7
Comments: 5

I did a complete C-Disk image back up on 12/25/16, Windows 7. The image was created then validated, no problem. The backup was listed in the list of backups as backed up with the notation, Backup has been successfullly completed and validated 12/25/16", as expected. HOWEVER, two days later the same back up is listed as "Not backed up yet". And under "total" -->" 0". "Location" G\ .  Under this information the statement appears: "The backup is valid". The only option, though is to "Back up now". There is no "Recover" button available anymore.

 

When I look at the back up's location (G\), the backup is still present, as it was on the 25th. I am asking here why the list of back ups shows this particular back up as "not backed up yet" now, It was fine two days earlier. Why did the status of this backup change??

Please help.

Thank you.

Chick

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Legend
Posts: 79
Comments: 16803

Chick, there are several reasons why you may see this behaviour.

You are changing the target disk drive used for the backups, i.e. using more than one backup drive with the one Acronis task, even though you may be giving this the same drive letter.  Acronis does not play well with multiple disk drives because it records the unique drive identification (UUID) for the backup drive in its internal database which then doesn't match the second drive etc.

You are deleting backup files manually outside of using the Acronis Automatic cleanup rules provided with the task - this again causes problems in the Acronis database where records of backup history are stored.

You have suffered from a corruption/ damage to the Acronis Database files.

It is difficult to be able to advise which, if any, of the above may apply in your situation or if this is an indication of some other problem?

ATIH 2011 is now a very old product and not one that I can use to test any scenarios myself.

In reply to by Steve Smith

Beginner
Posts: 0
Comments: 2

> Acronis does not play well with multiple disk drives because it records the unique drive identification (UUID) for the backup drive in its internal database which then doesn't match the second drive etc.

 So what should I do if I moved my backups to another HDD and the old one is not available?

Legend
Posts: 79
Comments: 16803

Hedychrum, welcome to these User Forums.

Provided all your backups have been moved to the new HDD, then you should be able to use the option to Add an existing backup to the ATI GUI panel then select the latest backup file from the new HDD.

If you already have an existing backup task in the GUI for the moved backup files, then it would be best to remove the settings for that task before doing the Add existing backup.

If you are using the Acronis Rescue Media to boot the computer, then you can access / recover from the backup files on any HDD drive as there is no Acronis Database involvement in this standalone environment.

Beginner
Posts: 0
Comments: 2

Got it, thank you.