[RESOLVED] Acronis True Image won't activate
After placing an order with scan.co.uk I received a free copy of Acronis True Image with my order.
I used their download link provided on the piece of card that has my Serial Number on it and downloaded the file (www.acronis.scan.co.uk/trueimage).
After installing typed in the 64 digit key but the software refuses to think it is a valid key and the activate key is greyed out.
I then went to my Acronis account and registered the key to my account to which your website thinks they key is fine and even lets me download it.
After this I then used your live chat service where the operator refused to help because I got the key from Scan.
Does anybody know how I can get this problem fixed. It would be greatly appreciated :)
Issue resolved here.