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Restore created duplicate files?

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Beginner
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Using TIH-2010 on XP machine.
After a restore, I'm left with thousands of duplicate (or work) files. Is there a way to remove these files?

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Beginner
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#1

1) I have the exact same problem after recovering one file under Vista
On my C:\ drive all the document-type files such as .doc, .txt, .psd., etc. are doubled with the same file name followed with ~followed by 8 letters and numbers.
Examples:
00 Letterhead.doc
00 Letterhead.doc~9R581PC5

050809 Flyer-1.psd
050809 Flyer-1.psd~M8U7HL45

How do I search only for these files to delete them? A search for .doc~* does not work.

2) My entire C:\ was also copied in the folder where I recovered the file. I still have to remove the system files.

Hopefully this will be fixed soon so that, as a computer consultant, I will be able to continue recommending Acronis to my clients...

Beginner
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#2

I entered just the character ~ in the file name search. It returned all the duplicate files plus a few MS files that contained the tilde. Except for the MS files, I had to delete over 9,000 of the duplicate files. I sorted the search data by file type so it was a little easier to go through the list but still not a pleasant day. After that, I went through the "Recycle Bin" just to make sure I didn't pickup one of the MS files.

There's been no help from Acronis and as you can see, no comment on this post. I sure don't know what caused it but at least I was able to remove the duplicates.

Beginner
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#3

Thanks!

For me with VISTA, the problem with selecting with "~" is that it also gives me the original file. So I still have to select the files to be deleted by hand and I have thousands and thousands of them. Did you find a way to only have the duplicated files?

As for no answer, I decided to give Acronis a short break due to the long Thanksgiving weekend. Hopefully, tomorrow someone will answer. If not I will write a letter to the CEO!

Did you also have the entire drive duplicated like I had in the folder I was recovering ONE file?

I may want to go back to last year's version: I had to do one recovery that was easy and fast, not all that crap...

Francoise

Beginner
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#4

Just enter the tilde in the search field, nothing more. If you look at the photo example above, the Window's explorer view shows an example of what I was viewing--Every file in my system was duplicated. The search returned just the files that contained a "~" in the name (or file type). But there are a few legitimate MS files that have a tilde in the name so you can't select all and delete from the search list.

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#5

As I said, this may work under Windows XP, not Vista... Oh well... I am deleting one main As I said, this may work under Windows XP, not Vista... Oh well... I am deleting one main folder at a time, getting back GB after GB, so that, when I backup, I stop filling my external HD.

In case you did not see it, Acronis apologized for the delays in answering support questions as they are training new people. If the 2010 version is as bad as I have experienced it so far ... they will have a lot of work to do... :-)
folder at a time, getting back GB after GB, so that, when I backup, I stop filling my external HD.

In case you did not see it, Acronis apologized for the delays in answering support questions as they are training new people. If the 2010 version is as bad as I have experiened it so far, ... they will have a lot of work to do... :-)

Forum Member
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Comments: 29

#6

Why is this happening?

Using Acronis TI 10.0

Restored a image backup to a new C drive from 12-20-09.
Then tried to update recent files with a 1-3-10 full image backup(diff) and got all duplicate files. I checked off to overwrite if an older file. Well it duplicated every file on my drive!

How do I get the recent files only onto the restored drive?

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#7

Hello all,

Thank you very much for your posts. I am very sorry for not replying earlier, but I will definitely help you with this.

Kenneth Kopsky, Francoise Frigola and BOB CLARK,

At the moment, it is not clear why this issue is occurring. If you do not mind, I would like to ask you for additional information so that we can troubleshoot this problem and resolve it.

1. Please make sure that you are using the latest build of Acronis True Image 2010 Home.

2. What type of a backup file is it and where is it saved?

3. Kindly provide us with your restore steps, as detailed as possible. Screenshots of each step would be greatly appreciated.

4. Please make sure that those duplicate files are not present in the backup already.

5. AcronisInfo.

With all this information, please submit a support request and let me know the case numbers, either here or via PM. I will do my best to get this resolved.

Please let me know if you have any other questions.

Beginner
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Comments: 10

#8

I to have this problem to. Mine happened when I restored and it failed hung saying 1hr. 5 min. let run for over 2 more hours had to cancel. Good back-up files clean no duplicate in back-up file. version 10.0 build 4,942
Just about every file in every program is duplicated.
Let me know were to go from here.
Fred

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Beginner
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#9

Sorry windows Vista I store on a different hard drive on computer it's a tib file just did a restore from back-up to primary hard drive. No Power outages just stopped responding had to cancel back-up did a reboot and all the exra file showed up eating up drive space. Fred

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#10

Hello Fred Deiter,

Thank you very much for your post. I will definitely help you with this.

Unfortunately, at this point it is not very clear why this issue is occurring.

Can you provide us with additional information please?

1. What type of a backup file is it and where is it saved?

2. Kindly provide us with your restore steps, as detailed as possible. Screenshots of each step would be greatly appreciated.

3. Please make sure that those duplicate files are not present in the backup already.

4. AcronisInfo.

With all this information, please submit a support request and let me know the case numbers, either here or via PM. I will do my best to get this resolved.

Please let me know if you have any other questions.

Beginner
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Comments: 10

#11

1. Full system backup windows Vista On another internal harddrive. TIB
2.Attachments included
3. I verifyed there are no duplicated files in backup originally Validated backup archive.
4. I recovered a program that stopped working that has all the duplicate files in it and it stayed the same with duplicate files in program and there is no duplicate files in that backup.
More to come.
Fred

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Beginner
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#12

4. Attached
My computer is not working right after Acronis Backup Archive was installed.
Sad
Fred

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#13

Hello Fred Deiter,

Thank you for getting back to me. Can you please clarify about screenshot #13 and about your computer not working?

Can you also tell me, are you certain that the duplicate files appeared after a disks/partitions restore and not after files/folders restore?

To all,

I would like to request some more information please, in addition to my previous post above.

After checking with our Expert team, it appears that this problem could be caused by an NTFS drivers issue.

Please check the following to localize this problem.

1. Are you restoring to a new location or to the original location?

2. Is this a disks/partitions restore or files/folders restore?

3. Is the restore operation done in Windows or the Acronis Bootable CD?

Thank you.

Beginner
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#14

AcronisInfo. after I ran it that is what showed up attachment #13,no zip file. I am certin the duplication came from Acronis recover. All the jpg I sent you tell it all as far as how I did it, recovered to original location. Disk partition recover full recovery.
The recover was done in windows not a starup disk.
As far as my computer running so far I have fixed a lot on my own some programs won't work have to do a complete unistall/reinstall and in most cases the duplicates are still there,some widow glitches like windows installer won't work. I am taking it hour by hour I just need to find out how to get rid of thousands of duplicate files and I believe you will probabley tell me to reinstall windows vista and I don't want to do that.
Fred

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#15

Well for the past 5 days I have been removing duplicate file from every directory on my computer there are really thousands of them.
I have not recived andy feed back since my last post on the 18th. Either they are stumped or they just can't come up with a fix. I can tell you since thye 18th I have recoved my computer 3 times from the windows DVD and that sure dosen't do a thing those files are there not matter what, I can delete them but I don't wish that on anyone. I really want my disk space back because the extra files I don't need are there taking up disk space.
Sorry but thos are my feelings.
Fred

Legend
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Comments: 11125

#16

If you have a current disk option backup, why not restore the entire disk and not fight with fixing the issue. Just restore the entire disk back the way it was at time of the disk option backup creation.

Beginner
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Comments: 10

#17

Are you telling me if I restore my system to there original position that the duplicate files are going away?
I hope your right because this will be a big waste of my time.
Any other ideas?
Fred

Legend
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Comments: 11125

#18

Fred,
When you created a backup and if you checkmarked the disk option which includes everything on the disk including any hidden or diagnostic partitions, then you can use that backup to restore your disk back to the same condition it was at the time the backup was created.

note I am NOT referring to a Files and Folders backup but a disk option backup where the entire contents of the system disk is included in the backup.

Then, you can do a disk option restore which will restore the entire contents of the backup to the same condition it was at time of backup.

Check item 7A inside my signature index. The guide is for an earlier version but the procedures are still the same.

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#19

Hello Fred Deiter and GroverH,

Thank you for your posts and I would like to apologize for not getting back to you earlier.

If I am not mistaken, Fred Deiter was talking about a disks/partitions restore that is causing this issue. Screenshot number 3 shows this.

Fred Deiter, can you please clarify, is this a disks/partitions restore or a files/folders restore?

If this is a files/folders restore, do you think you can use our Acronis True Image 10 Home software and select a files/folders restore. Then, try to restore a specific folder, which on your Windows machine contains those duplicate files, and make 2 screenshots of the same folder, how it is seen from our software and from Windows.

Do you think you could also perform a restore from the Acronis Bootable CD and let me know if you are still getting duplicate files?

Thank you very much for your time and please let me know if there is anything else I can do for you.

Beginner
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#20

OK here are some attachments of what happen after restore completed.
Attachment1 is a file in the back up I'm doing no corruption there.
Attachment 2 Is after the computer was restored and you can see all the added files in same folder.
I havent a clue my back up is clean and everytime I do a restore more and more files are added that are a ghost file.
Fred

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#21

Hello Fred Deiter,

Thank you for your post. Judging by the screenshots, this is a files/folders backup although the previous screenshot showed a disks/partitions backup.

Please use the Acronis Bootable CD and kindly let me know if you get the same issue.

Thank you.

Beginner
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Comments: 10

#22

Ok I will boot from Acronis boot up Disk and reinstall full back-up.
I don't mind doing a new install of Windows Vista but I can not figure out how to save my mail account so I don't loose all my folders, that would be my last resort.
Thanks,
Fred

Beginner
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#23

Duplicate files!!
I too have this issue. After a nasty problem with "One Click Backup" that caused my PC to not re-boot ( not even recoverable from an image created in Dec 09 ) I had to completely re-build my system. Once I restored my documents I ended up wtih a ton ( ~20000 ) duplicate files that have the ~. The duplicated are even the same size and therefore taking up disk space. This is a mess to clean up to say the least.

XP Pro & Acronis True Image Home 2010 (build 6,053)

Beginner
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#24

Well it's been over a month since I posted my first comment. I have solved the problem and you better have a good backup that has been verified. Booted from boot up disk in the Dos mode restored my latest known backup file and everything came back to normal thank God. Just make sure when you do a full system backup you verified it to make sure it's ok
Thanks for all the help
Fred

Beginner
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#25

Please install Duplicate Files Deleter as this is the best software available right now.

Forum Hero
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#26

Liona Jackson wrote:

Please install Duplicate Files Deleter as this is the best software available right now.

Oh Liona - thanks for the spam :)  This thread is 6 years old since the last response before yours and I see you just started today with a response to try a product unrelated to this one.  I think we'll pass and have the moderators keep an eye on you instead.

Liona Jackson

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#27

**** PROBLEM SOLVED *****

Here is the way to delete all the thousands of *.*~* (tilde in file extension) files in a few seconds:

Be warned - young pups will have to venture into to the ancient bowels of the operating system that many have probably not used since they were born ...... DOS.

Steps:

1/ In Windows Explorer, navigate to the highest level folder in which the problem starts to occur. Mine was C:\Data.

2/ Hold <Shift> key, right click, select menu option: 'Open command window here'

3/ Type dir *.*~* /s     (this will scroll through the list of duplicate files in all subdirectories)

4/ Type del *.*~* /s     (this will delete the duplicate files in all subdirectories)

5/ Type dir *.*~* /s     (this will scroll through the list of duplicate files in all subdirectories)

6/ Some directory\file combinations that exceed the maximum path length for DOS will not have been deleted.

7/ Repeat steps 1/ to 5/ from each highest folder level where duplicate files still exist until the command dir *.*~* /s responds with 'File Not Found'

..... Para Dox

Beginner
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#28

I wouldnt go with that, solution worked for me is Duplicate files deleter 5.8.5, i solved slowness problem of pc in 10 minutes.

Forum Member
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Comments: 36

#29

Hi,

An old problem is back. I just discovered that I had thousands of duplicate files of the form *.*~* in folders under C:\Users (only there). I can't remember having restored files in these folders.

I got rid of these files but I'm ready to read explanations about how this could happen.

Beginner
Posts: 8
Comments: 14

#30

Using ATIH 2018

10 years after the OP, problem still there.

I just had to restore a system disk after a crash and after the backup, I had thousands of duplicate files (about 7000) everywhere on my system disk (programs, user data, program data,...). A real nightmare. Moreover, after the restore, the system could not boot (BootMgr broken). I had to use a Windows installation disk in order to repair.

Can I still trust ATI ? No. I will stop recommending this software and I'll look for a replacement. Enough is enough.

Beginner
Posts: 8
Comments: 14

#31

Beware !

The search pattern used by Para Dox is too simplistic. There are a lot of legitimate files that will match this pattern, especially under Windows 10. Deleting them will cause a lot of trouble.

In order to find the duplicates created by ATI, one should use a search tool that is able to use regular expressions (e.g. the search module of the TreeSize utility). The regular expression that should be used is as follows :

.*\..*~[A-Z0-9]{8}$

This will only select the files having an extension that terminates with a tilde followed by a sequence of 8 uppercase letters or digits.

Moreover, duplicates can also be created in folders normally not accessible to the users, even if you are an administrator. Taking ownership of the containing folders can be necessary. The permissions settings should be modified with care.