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using Acronis to restore my Acronis differential backup image

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Beginner
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Hello !

Is it required that the target drive I am restoring to be totally formatted?

I used the Acronis boot disk and requested a restore be done to my HDD, pointed to my Acronis backup file on my external HDD, but no progress bar ever appeared. The only thing that occurred to me was that my OS was still on the HDD and Acronis was expecting it to be a formatted disk? Is that a requirement that is documented somewhere?

If so, it would have been nice to see an error message stating that. If not, what should I have done to kick off the restore instead of sitting there clueless for an hour? :-(

Thanks in advance to all who reply,
Dan

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Legend
Posts: 81
Comments: 17993

#1

Dan, what type of backup image are you want to restore here?
Is this a Disk & Partitions backup - if yes, then ATI will wipe the target drive before recovery.
Is this a Files & Folders backup - if yes, then you would be prompted to select where to restore the data to, i.e. to the original location(s) or to a different one?

Next, how are you doing this restore?
If you are attempting to restore a Disk backup from within Windows, then ATI will want to restart the computer to continue.  If you use the Acronis Rescue Media to boot from, then it should take you through the recovery prompts until time to proceed with doing it.

Lastly, but very important, do you have all the required files for the recovery?
With a Differential backup you need at least 2 files - the diff plus the full backup it is based on.
Both files must be from the same backup chain, i.e. have the same _b?_ number in the file name.

Beginner
Posts: 4
Comments: 11

#2

Steve,

My Acronis Plus rescue disk walked me through the steps until it requested the backup image which I pointed to on my external HDD. For over an hour I heard the target HDD making (faint) sounds so I thought the source HDD (my external drive) was writing to it. However, when the sounds stopped (again, a status bar never appeared) and I rebooted my PC, the old OS was still there with the same problem. So apparently (as I expected) no activity had taken place during that hour. I thought it might be because Acronis saw the target drive was not formatted. Could that be why Acronis did nothing?

Thanks for your reply,
Dan

Legend
Posts: 81
Comments: 17993

#3

Dan, sorry but I need to ask the same questions as per my last post?

Dan, what type of backup image are you want to restore here?
Is this a Disk & Partitions backup - if yes, then ATI will wipe the target drive before recovery.
Is this a Files & Folders backup - if yes, then you would be prompted to select where to restore the data to, i.e. to the original location(s) or to a different one?

Next, how are you doing this restore?
If you are attempting to restore a Disk backup from within Windows, then ATI will want to restart the computer to continue.  If you use the Acronis Rescue Media to boot from, then it should take you through the recovery prompts until time to proceed with doing it.

Lastly, but very important, do you have all the required files for the recovery?
With a Differential backup you need at least 2 files - the diff plus the full backup it is based on.
Both files must be from the same backup chain, i.e. have the same _b?_ number in the file name.

Two further questions:  what version of ATI are you using and what Windows OS is involved/

Beginner
Posts: 4
Comments: 11

#4

Steve,

   In answer to your questions: 

1) I'm trying to restore a system image (Windows 7 Pro) along with my personal data (OEM programs, pictures, music, etc...). Also, I am using ATI 2013.

2) I am doing this restore using an Acronis SYSTEM image as my backup input. Please note that I mistakingly stated I was using a differential backup when in fact it am really using a full system backup instead.

Also, I did verify that the Acronis validation on my restore file ( My partitions_full_b22_s1_v1.tib   taken on 8/8/2019  1:28 AM   with a size of  666,687,904 KB ) proved to be successful, so I am confident this file can be used to restore my PC.

My question is when I tried to use this (tib) file the Acronis restore just sat there with no progress bar displayed, no error message, and no opportunity to further click on a "START" button, etc. So why didn't the Acronis restore 'kick off'? 

Thanks and if I need to be more specific please let me know.

Dan

Legend
Posts: 81
Comments: 17993

#5

Dan, thanks for the further answers.

Your full backup file is very large!  Over 600GB is a lot of data to process, and if you are doing the restore (as recommended) using the Acronis Rescue Media to boot your computer, then you do not have all the caching features that you would have in Windows.  So, I would expect the process to take a time to complete.

Another factor here is the speed of your USB connection to the HDD with the .tib file, and if you have other .tib files on that same HDD?

Is the HDD connected to a USB 3.x port on your computer, ideally one directly on the motherboard, or to a USB 2.x port?
Is the HDD drive itself USB 3.x or 2.x?  What size is the HDD drive?

ATI will scan the HDD for all .tib files as part of the initial preparation for recovery, so if there are a number of such files on the drive it will look to all of them.

Next question, what target drive are you recovering to?
Is this the original OS boot drive physically connected internally, or to a different drive, and if the latter, how connected?

A further question: Is your Win 7 system Legacy / MBR or is it UEFI / GPT in terms of how it boots from the BIOS?

See webpage: BIOS Mode - See if Windows Boot in UEFI or Legacy Mode

See KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

Beginner
Posts: 4
Comments: 11

#6

Steve,

   I do have a lot of videos & pictures which accounts for the HDD being so large. I'm connecting my external drive (containing the .tib file and an older .tib file as well) through a USB 2.0 to an internal 1TB HDD that currently has my Win 7 Pro image on it. Also, my BIOS is Legacy/MBR, not UEFI.

   So are you saying that all I need to do is wait for completion (even though after an hour I still did not see a progress bar)? Also, nothing was written to my HDD since it booted up to my old Win 7 Pro image with no sign that ATI had ever written to it.

   Please answer my original question: Is it possible that nothing was written to the target disk since it had my Win 7 image on it (i.e., it was not formatted).
 

Thanks for your replies,
Dan

Legend
Posts: 81
Comments: 17993

#7

Dan, do you remember all the panels that you went through when doing the restore, and did you get to a final panel which gave you a button to 'Proceed' that you clicked on?

See forum topic: [How to] recover an entire disk backup - and look at the linked PDF document that I created a few years back showing all the recovery panels - these should be similar to those you saw from the older rescue media as that interface has not changed very much over the years.

If you followed the same steps and clicked on Proceed, then the first action by ATI will be to wipe the target disk of any existing content before recreating the partition structure based on the backup image contents being restored from.

Some of the recovery steps can take a long time to complete and ATI is not always very informative about what is happening unless you wait it out.

Beginner
Posts: 4
Comments: 11

#8

Steve,
   I'll try the restore once again and patiently await for ATI to respond. I only gave up on it because the HDD sound I was hearing during the first hour stopped, but this time I'll give it a bit longer.

   Is ATI supposed to do any immediate writing to my HDD because it didn't (since I was able to boot to my old Win 7 system with the same problem) ?

Thank you,
Dan

 

Legend
Posts: 81
Comments: 17993

#9
dan bromberg wrote:

Is ATI supposed to do any immediate writing to my HDD because it didn't (since I was able to boot to my old Win 7 system with the same problem)?

Yes - as mentioned previously, the first action of any disk & partition recovery will be to 'clean' the target disk of all current partitions and data, so if this is not happening (allowing you to boot into Windows 7) then the recovery has not got to the first step!

The target drive should be installed in the normal boot location in your computer.

If you have an option to try a different method of connecting your external backup drive with your .tib file, that might help eliminate any issues with the USB 2 adapter you are using.

Beginner
Posts: 4
Comments: 11

#10

Steve,

    Since the ATI VERIFY process worked doesn't that mean that the '.tib' file through the USB connection with my external drive and my Win 7 PC is in tact?

Dan

Legend
Posts: 81
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#11

Dan, validation does not guarantee that the .tib file will result in a fully bootable OS when restored, only that the .tib file remains unchanged from how it was when it was created.  It does this by reading the .tib file and recalculating checksum values to compare with values stored within the file.  If the calculated values are the same as the stored value, the file is unchanged.

At this point it doesn't look as if there are any issues with the .tib file other than the time required to read the contents as needed to start the recovery process.  ATI has to be able to determine what the partition structure needed for the target drive is in order to 'clean' that drive and then recreate that partition structure.  The fact that you have been able to still boot into Windows 7 on that target drive tells us that the clean action was never done or else the drive would be empty of any OS data unless the recovery completed successfully and recovered that OS from the .tib file.

Beginner
Posts: 4
Comments: 11

#12

Steve,

  I know the target drive was never cleaned but am unclear why it wasn't, considering that the tib file was deemed valid. Since the target drive is still bootable, then addressing your reply, doesn't that mean it's "in order"?

Dan

Legend
Posts: 81
Comments: 17993

#13

Dan, at this point I am struggling to think of a reason why the target drive isn't being cleaned in preparation for recovering data to it.

In your situation, the approach I would try next would be as follows.

Connect the target drive as an external USB drive to another computer with ATI installed.
Connect the backup drive as a second external USB drive to that same computer.
Try to recover the backup .tib file from the backup drive to the target drive using the Windows ATI application.

Check to see if there is drive activity on both drives to indicate progress along with watching the ATI recovery process in the GUI.

Use the MVP Log Viewer tool to review the log file for the recovery action to confirm that the recovery has been processed correctly.

Ideally, I would use a spare HDD for the above recovery test and clean that drive manually before starting, so that it will be easy to see if the drive contains your Win 7 OS data or whether it remains empty!

Beginner
Posts: 4
Comments: 11

#14

Steve,
  I can hear some drive activity but after an hour all is quiet.

  How do I get to the MVP Log Viewer? Is that part of Windows?

Dan

 

Legend
Posts: 81
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#15

MVP Log Viewer & Custom ATI PE Builder available from Community Tools page.

Log Viewer

A simple application that allows viewing Acronis True Image service logs in a graphical user interface.

  1. Download the tool.
  2. Double-click to run it.
  3. Using date and time, find the log you want to check:
Beginner
Posts: 4
Comments: 11

#16

Thanks, Steve; you've been more than helpful with all your prompt suggestions.
Hope to get to it soon!
Dan