2017 3.0.5573 Mac OS Client does not offer true recover feature
I'm super disapointed that the mac client does not directly handle the recovery feature. I would have shrugged it off if I didn't have to sign in after two redirects on your new then old webapps, enter the encryption key for the backup, and then have the download time out mid download. I am having to use firefox and the downthemall download manager (an addon extension) even though your desktop explicitly launches safari (ignoring the fact that I have set Firefox as my primary browser) which doesn't have a decent download manager. Once a download times out with safari's download manager it cannot be resumed. So I am now having to download my entire recovery backup folder by folder, and for folders with generally large contents 1GB or larger, file by file.
To top it all off I can't even see the size of different folders or their contents. I just have to go by memory basically or filename/ extension and hope that the download through the browser doesn't fail and that I don't accidentally quit (I'm the kind that quits applications I'm not using to conserve memory/ cpu resources).
Better beef up your webapps, and more importantly your macos client. This is unacceptable for such an expensive service and software solution. I was expecting someting on the level of carboncopy, not just uploading to the cloud, but also downloading.
Adam, thank you for bringing the attention to this feature request. We know about it, however you will hardly see that implemented in the upcoming updates for the software. I have put +1 for it in our internal system for tracking changes requests.