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Another way to download big files from Acronis Cloud

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Beginner
Posts: 2
Comments: 0

I tryed to download one big file (approximately 70 Gb) many times from Acronis Cloud via Google Chrome but downloading interrupted or started again from beginnig every time. Switching to Safari didn't work. Maybe my internet connection isn't the best. Are there another way to download? Some programs?

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Forum Hero
Posts: 67
Comments: 7990

Not that I'm aware.  I think this would be one of those times to contact technical support directly as they may have a solution or work-a-round that we're not aware of in the user forum.  Unfortunately, we just don't have much information on how the Cloud works on the back-end either.

http://www.acronis.com/en-us/support/contact-us.html