Backup Hangs Before Starting - True Image 2020 Mac 10.14.6

Thread needs solution
Charlie Miller
Beginner
Posts: 2
Comments: 0

Backup fails to proceed. It just hangs at "backup." See attached screen shot.

Mac 10.14.6
Acronis True Image 2020

Please advise.
Thank you

Attachment Size
Screen Shot 2021-08-26 at 9.34.31 AM.png 148.25 KB
Fri, 08/27/2021 - 12:18
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Ekaterina
Forum Moderator
Posts: 246
Comments: 7080

Hello Charlie,

I'd recommend installing a free trial version of Acronis Cyber Protect Home Office and if the issue reproduces, contacting Acronis support team.

Sat, 09/11/2021 - 15:40

Best regards,
Ekaterina Surkova | Forum Moderator

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support