Can anyone reliably recover Parallels Desktop VMs with Acronis True Image 2019?
I tried today to restore two Linux VMs (one Xubuntu, one Ubuntu).
The Xubuntu VM started but would not boot with "error: file '/boot/grub/i386-pc/normal.mod' not found. The Ubuntu VM wouldn't even start with "Unable to connect to Hard Disk 1".
The same thing, one of those two with similar error messages depending on client VM) happened with most VMs I tried to restore with True Image 2018 lat year.
Acronis then paid me my money back after admitting via email that Acronis True Image cannot actually restore Parallels VMs. (If you don't believe me, my gmail account still has the email thread.)
I bought True Image 2019 believing they actually fixed the problem (since they still advertised the ability to _backup_ Parallels Desktop VMs).
Apparently True Image 2019 has the same problem. I created a ticket with Acronis but I am not sure if this will do anything but get me my money back again. I won't be getting my backups back, presumably.