Can Mac True Image restore files from a NAS that were created by Windows True Image?
I've been running True Image 2018 on a Windows PC and a MacBook Pro (Catalina 10.15), storing incremental backups to a NAS. The PC recently died, and I want to restore backups that were created by the Windows True Image.
However, when (on my Mac) I go to Recovery > Recover Files from Existing Backup... and point it to the backups on the NAS, True Image just hangs. Every time. (All drop-down menu items are grayed out, and all buttons on the UI are unresponsive.)
One thing that has me a bit concerned is this KB article about True Image 2018, which says that Acronis True Image on a Mac can do file-level restores: "Yes (backups of Macs)" -- implying perhaps that it can do file-level restores only of Mac-created backups, but not from backups created by a True Image on Windows - ??
I was thinking about upgrading to True Image 2021 (partly in the hopes that it'll solve this immediate problem), but if there's some fundamental problem with recovering Windows-created backups from a Mac, I probably won't.