Failed to create bootable media - Failed to find BaseSystem.dmg
I have Mojave 10.14.2 installed on my Macbook Air and I use Acronis True Image 2017 for Mac.
I want to create a rescue media. I already have an old media with Acronis 2015 and OS X Yosemite. When I run the Create rescue media in Acronis 2017 I get an error.
Looking for version 10.14 of BaseSystem.dmg Failed to find BaseSystem.dmg of version 10.14 2019-01-07 07:53:58:157 123145497702400 E00000000: Error occured, linetag: 0x97b6a0c7fffb772b, /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/builder/mac/impl/media_builder_mac.cpp:326, GetSourceUri 2019-01-07 07:53:58:158 123145497702400 E00000000: Failed to create bootable media, because OS X Recovery does not exist or its version mismatches the OS X version. If you have OS X Recovery stored on an external hard drive, plug in that drive, and then try again.
I'm however able to boot into recovery mode using Cmd+R and I do see Install OS which starts Mojave installation. I also see that Recovery partition exists on my main drive when running diskutil list.
Do you have any suggestions how to check what is wrong and how to fix it?
Where should be BaseSystem.dmg located? How I can I check its version?
diskutil list output
/dev/disk0 (internal, physical): #: TYPE NAME SIZE IDENTIFIER 0: GUID_partition_scheme *121.3 GB disk0 1: EFI EFI 209.7 MB disk0s1 2: Apple_APFS Container disk1 121.1 GB disk0s2 /dev/disk1 (synthesized): #: TYPE NAME SIZE IDENTIFIER 0: APFS Container Scheme - +121.1 GB disk1 Physical Store disk0s2 1: APFS Volume Macintosh HD 91.5 GB disk1s1 2: APFS Volume Preboot 46.6 MB disk1s2 3: APFS Volume Recovery 517.1 MB disk1s3 4: APFS Volume VM 3.2 GB disk1s4
welcome to Acronis forums!
The possible cause of the issue could be different versions of the Mac OS and the recovery HD. Please make sure the recovery HD on your Mac is also of 10.14.2 version (see https://apple.stackexchange.com/questions/217601/how-can-i-tell-what-version-of-recovery-hd-os-is-running-while-im-booted-to-the)
Alternatively, you can download the files from another Mac with 10.14.2
and copy to the Mac where you want to create the bootable media.
Note: Mojave (10.14) is officially supported only starting with Acronis True Image 2019, earlier versions have not been tested and are not guaranteed to work with Mojave.