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Installed on iMac with latest Bug Sur and app continually crashes

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Beginner
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I installed the app, input my SN.  Now it just crashes with a crash report to send to Apple.  Removed it, rebooted, installed again and still just crashes.  

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Forum Moderator
Posts: 200
Comments: 6480

Hello Jack,

welcome to Acronis forums! Please make sure you have the latest buil dinstalled

  • Acronis True Image 2021  - macOS 11 Big Sur support was added in Update 1 (Build 33610). 
    • Support for Apple silicon processors was added in Update 5 (Build 39229).

If the issue persists, we'd strongly recommend contacting Acronis support team for investigation.