Maximum number of versions
Does anyone else think a limit of 20 versions of a backup is a fairly serious limitation for a backup application? If I want a daily backup the oldest backup i can have is 20 days.
Ideally I'd like an hourly backup for a day or two, a daily backup for a few weeks, a weekly backup for a few months, monthly for a few years. To achieve that I'd need 5 backup jobs set up. I want to backup around 3TB of data so I'd need 3TB x 5 = 15TB of space for the initial backups + room for expansion. Not to mention the additional wi-fi network traffic that would result from 5 backup jobs.
Why can you not design the application to do that with one backup file? It seems to me someone decided you needed to be able to say your software works on Macs but were not willing to make it truly ready for real world use.
There are other problems relating to permissions and mysterious backup job and data deletions which I've been told cannot be caused by the app.
I see a lot of other people who have tried the app have got refunds. I think I'd like the same. And perhaps you should withdraw the app until it is ready for actual use. Data backup is of critical importance. You should not be offering software that is not up to the job.
I tested Acronis against the other limited number of Mac backup options that work to a NAS drive and Acronis was much faster than the others. Unfortunately I assumed it would have the usual backup scheduling options. Which it doesn't.