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TIH 2021 and macOS Monterey

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Beginner
Posts: 3
Comments: 14

I upgraded my Mac to Monterey and Acronis TIH warns of a compatibility problem, but Back Up Now seems to work.

What is the compatibility problem?
Is it safe to update my Acronis Survival Package?
Can I continue to use TIH 2021 for Mac?

macOS Monterey has been out for some time and available to developers for much longer. Will TIH 2021 be updated for macOS Monterey?

Thanks

 

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Forum Moderator
Posts: 237
Comments: 6946

Hello neo314,

support for macOS 12 Monterey has been added in Acronis Cyber Protect Home Office https://forum.acronis.com/forum/acronis-cyber-protect-home-office-forum… Compatibility of the earlier builds is not officially guaranteed. 

Beginner
Posts: 0
Comments: 1

Will Acronis TIH 2021 be updated for macOS Monterey? After updating, I experienced a crash after every reboot on my mac mini with the error (this is not from my error, but wording was the same) "transfer too large @copyio.c:185"  Uninstalling Acronis TIH solved this issue. 

I will not be purchasing CyberProtect Home.  I don't want those features nor a subscription.

 

Thank you,

Frank

Beginner
Posts: 0
Comments: 1

Hello Acronis TI Team,

This is an absolute outrage. Not making the TI 2021 programme fit for an operating system.
I have been a customer for many years and have always enjoyed buying your products.

But your policy of no longer supporting the current product, even with the year 2021 in the title, is an absolute impertinence. 

Beginner
Posts: 0
Comments: 1

No Update for an actual operating system (MacOS12), only for changing the corporate policy to SaaS (Abonnement), i say "no!" and goodbye Acronis, after many years of buying your products.

I don`t need cloudbased services or others, i`ve my own cloud! TI 2021 would be my last version ever, I think to myself.

Beginner
Posts: 0
Comments: 1

What a shame.  Such a good product (ATI) such lousy marketing strategy.

Another customer that will be no more. Will take my money somewhere else.

Sincerely,

IC

Beginner
Posts: 0
Comments: 3

"policy of no longer supporting the current product, even with the year 2021" totally agree and even spoke to one of their own marketing managers in Arizona who agreed with me! ACRONIS - if you're listening at all to your client base you need to take these comments very seriously! I too have been buying your product since 2007! Make a version that is standalone and commit to upgrading it within the year that it's released! It's quite outrageous that I have a 2021 version and used it on a MacBook Pro for a year and a half and then it suddenly became obsolete in December 20 21 after your company had five or six weeks to adapt and release of patch that would work on macOS Monterey!

Bring back a perpetual license program and without all the cyber protection for many people use their own solution such as malwarebytes, Kaspersky, webroot and so on. The fact that your company did not support this till the end of the year as stated on your own website maybe construed as legal liability!!!!

Beginner
Posts: 0
Comments: 1

Acronis alternative is the most used search keywords for Acronis users. It's undeniable, and inevitable!

Another use leaving this sinking boat.

 
 
 
 
 
Beginner
Posts: 0
Comments: 3

Hopefully the executives are paying attention to these posts and will realize that they either need to go back to their old model for personal backup or offer just the back up function as most users have their own security solution. In addition, most instances the security solution that a customer chooses has already won awards and is much higher ranked then the integrated offer from ACRONIS. For my IT clients in small business I recommend Kaspersky Internet security or total security, webroot, Malwarebytes as I find out these are the most effective.