Acronis 3rd party package install issue.
I have searched and didn't see anything in relation to support of the Acronis 3rd party package install.
I have downloaded and installed the package on my Synology NAS. I clicked on the icon to open the it and it opens a new web page. Back up your mobile device to this NAS On your mobile device, open the Acronis Mobile app and scan this QR code but QR code is there is a spinning circle
Also it says to Please check the NAS network preferences, and then reopen the app. but I do not know what needs to be checked as I can access the NAS from an outside network with no issues. As far as I know I do not have any network issues. What am I missing here?