Skip to main content

Can't find notification email for mobile

Thread needs solution
Posts: 1
Comments: 0

I have notifications sent to me for my PC backups and my mobile backup. My mobile backup results are going to my old email and I can not find out where to change that for the mobile backup. I can for the PC backups. Can you please point me in the right direction? Thanks

0 Users found this helpful
Forum Moderator
Posts: 126
Comments: 4877


Hello Dallas,

Thank you for your posting! Check out the settings in your personal account 



Here you'll find more information on configuring notifications

If the issue still persists, please share more details about your setup. Are you using the same Acronis account in the desktop installation and in the mobile app? A couple of screenshots of the settings would be helpful too.