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Can't find notification email for mobile

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Beginner
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I have notifications sent to me for my PC backups and my mobile backup. My mobile backup results are going to my old email and I can not find out where to change that for the mobile backup. I can for the PC backups. Can you please point me in the right direction? Thanks

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Forum Moderator
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#1

Hello Dallas,

Thank you for your posting! Check out the settings in your personal account 

Notification1.PNG

Notifications2.PNG

Here you'll find more information on configuring notifications https://kb.acronis.com/content/59265

If the issue still persists, please share more details about your setup. Are you using the same Acronis account in the desktop installation and in the mobile app? A couple of screenshots of the settings would be helpful too.