Fail - Restoring Android mobile data via Windows 10
I'm having a very fraustraing time, I recently did a mobile backup with the latest Acronis TrueImage 2018 and the android app, then did a complete reset of my phone. Fine I thought I'm covered if there are any issues. I did mange to restore SMS messages via the app which was good.
I then realised I needed to restore from cards from the StorCard app, fine I am covered thought.
So I went to Acronis on Windows 10 Ver 1709, and started up Acronis True Image (latest), clicked "browse file"...
When browsing folders most of the time I get.
"System cannot find the file specfied."
"A device attached to the system is not functioning."
Yes I have antivirus disabled so no conflicts.
Occasionally it does let me browse the files but I certainly can't store.
Anyway when it does work (for a little while) all I see is folders:
(although clicking on them produces error as already stated)
Regardless, so there is no other data available?
I'm looking for app data for a particular app but I don't see it, so it doesn't back up everything??
In the meantime I shall update the Windows build to the latest build, I should not have to do this but let's see.