Help ASAP Please. Saved contacts now unviewable?
I backed up my galaxy s7 onto Acronis on PC via USB cable, not cloud. All went well, and I factory reset my phone because of a software issue. Now, all the VCF files on my PC are blank, and when I move them to my device, they are also blank. The excel files have all the contact names, and that's it. No data for each contact has been saved. My phone already lost all of its data, and the files don't have any data. Pictures and videos saved just fine, so I assumed the contacts were fine too. Upon closer inspection, each contact has 0 kb. What happened, and how can I restore the contacts back on my phone? I view the files by clicking "browse files", I copied and pasted from that directory onto my phone.