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I can't save cope from my mobile device

Beginner
Posts: 1
Comments: 6

I can't save data from adroid smartfone to my home computer. Android Mobile show me message "Выполняется вход" (sorry for russian, but i doubt that i can make true reverse translation to original english message).
After several seconds Android Mobile show me message "Отсутствует подключение".
My smartfone connected to Wi-Fi network from my router Zyxel Keenetic Exstra II. My home computer computer connected to the same network by adapter USB-Ethernet TP-Link TL-WN727N.

Forum Hero
Posts: 34
Comments: 6738

Hi,

The first error says "Signing in" the second says "No Connection"

This might indicate that your WiFi passkey is not set correctly, has changed, or was entered in error.

Beginner
Posts: 1
Comments: 6

Thank you for reply. But what WiFi passkey we mentioned in your reply? My smaffone and my PC use the same passkey. Otherwise they not be work correctly.

Should i  give all my configuration details?

Forum Hero
Posts: 34
Comments: 6738

This passkey is more correctly called the SSID of your WiFi connection.  It is the password that you gave to the security feature (WPA2) of your connection.

Beginner
Posts: 1
Comments: 6

OK. But my smartfone and my PC surely use the same WPA2 passkey. Otherwise they cannot be connected to my Wi-Fi network.

Forum Hero
Posts: 34
Comments: 6738

So you have a connection between your smartfone and your Wi-Fi network, you also have connection between your computer and your Wi-Fi network correct?

Assuming the above is correct then you do not have connection between your smartfone and your computer over the Wi-Fi network.

Sounds like your logon credentials to Windows on your computer is not working.  I would check to make sure that your Wi-Fi connection is still showing as a Private connection and not a Public one.  I have seen Windows updates change Wi-Fi connections that were Private to Public, if you computer has been updated recently this could be the case.

Beginner
Posts: 1
Comments: 6

So you have a connection between your smartfone and your Wi-Fi network, you also have connection between your computer and your Wi-Fi network correct?

Yes it is.

But I don't uderstand what you mean when you use Private connection or Public one terms. Sorry, but I novice in network admininistration.

Forum Hero
Posts: 34
Comments: 6738

The screenshot below is a view of Windows 10, Settings - Network & Internet.  I have circled the connection showing that it is Private.  If your connection has changed to Public then Sharing is disabled by default.

 

Network & Internet.png

 

 

Beginner
Posts: 1
Comments: 6

OK. I understand what you mean. In my Win7 with Russian localization i have three choices.

1. Домашняяя сеть (Home network)

2. Сеть предприятия (Enterprise network)

3. Общественная сеть. I mean this variant you mentioned of. Isn't it?

Forum Hero
Posts: 34
Comments: 6738

Yes, Общественная сеть. is a Public network.  If yours is Public you can correct it in Win 7 as outlined below:

 

Windows 7

In Windows 7, the process is a bit different. You still have to click on the network icon in your taskbar, but this time click on the Open Network & Sharing Center link.

Here, you will see an overview of your network connection. Under View your active networks, you’ll see the name of the Ethernet or WiFi network and it should have a link underneath called Home network, Work network or Public network.

Click on that link and you’ll be able to change between the three different network types.

There is also an option in Windows 7 to treat all future networks as public networks automatically, though I don’t think most people would find that useful.

 

Beginner
Posts: 1
Comments: 6

I have tried to do this. But it cannot help me. Nothing have changed.

Forum Hero
Posts: 34
Comments: 6738

Is your network still Public?  If yes you can try this:

Manually Force a Network Location

As a last resort, if you can’t change the network location using the methods above, you can manually change the network location using a tool called secpol.msc. This will not work on the Home, Student or Starter editions of Windows. In Windows, press the Windows Key + R, which will bring up the Run dialog box. Type in secpol.msc into the run dialog box.

run dialog

Then click on Network List Manager Policies at the left and on the right-hand side you should see a couple of items with descriptions and then something called Network, which is the current network you are connected to. It may also be called something else, but it doesn’t have a description. If you are connected to a WiFi network, it will be the name of your WiFi network.

network list manager policies

Double-click on it and click on the Network Location tab. Here you can manually change the network location from Private to Public and vice versa.

network location

 

Beginner
Posts: 1
Comments: 6

Thank you for help. I shall try this variant as soon as I can