Skip to main content

"Invalid QR code" error

Thread needs solution
Posts: 6
Comments: 3

Starting a new back up of my Huawei P9 Lite with Android 7.0 on my pc with Windows 10 Pro 64 and trying to scan the QR code via mobile scanner, I get the following error "Invalid QR code". I would be very appreciated if somebody help me to resolve that.

Kind regards

0 Users found this helpful
Forum Moderator
Posts: 137
Comments: 5342


Hello Mehr,

what version of mobile app is installed on your Huawei P9 Lite? We have two different apps for Acronis True Image and Acronis Backup (solution for business users). You need this one