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iOS app for Mac not working???

Beginner
Posts: 1
Comments: 1

I use Acronis True Image for backup on my PCs. I download the IOS App for my iPhone and set it up to back up my iPhone. Then when it asks me to back to my computer or NAS I go to next screen.  It then says add a destination to start backup. Where do I set up that destination? It says to make sure on same Wi-fi, I am, install Acronis True Image on computer, it already is, scan the QR code. Where is the QR code to scan? Lost at this point.

Forum Moderator
Posts: 105
Comments: 3867

Hello Mark,

Have you followed the steps below?

On your computer:

  1. Start Acronis True Image 2019.
  2. On the sidebar, click Backup, and then click Add backup.
  3. Click the Backup source area, and then select Mobile device.

    A QR code will be displayed. Please do not close this window.