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No iPad or iPhone backup since current build of iOS app

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Just discovered that my iPhone 8, iPad Pro (9.7”) and iPad AIIR 3 have not done backup since I installed the current build of the app about a month ago. They are are set up to backup whenever on wifi, but this is not happening.

Also just noticed it is possible to to have back up tasks to cloud, pc and NAS simultaneously - obviously I have not been paying attention.

Ian

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#1

Thank you, Ian, passed the your feedback along with the similar Beta thread to the development team

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#2

Thanks Ekaterina.

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#3

Ekaterina, is there any progress of fixing this issue? It has been over 2 months since it was first reported. None of my iOS devices are backing up.

Ian

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#4

I suspect that the problem was with the iPad/iPhone firmware. Since updating to iOS 14 backups occurring as they are supposed to. My iPhone 8 which has been refusing to update firmware for some months is still not backing-up.

Ian

Update: The iPhone 8 all of a sudden decided that it would install iOS 14, and it seems to be working now for the iPhone as well.