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as of this morning, the Acronis Mobile v 5.0.3 quit working on my samsung galaxy s6 edge with this error message! HELP!


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Darrell, welcome to these public User Forums.

If you are backing up to the Acronis Cloud, then I also hit this same error message yesterday when I tried to run the backup of my Samsung Galaxy J5 phone.

The only way that I found to clear the error was to delete the current Cloud backup, then create a new backup to the cloud.