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Can’t edit (update) my account info

Thread solved
Forum Member
Posts: 10
Comments: 24

Hi,

I have tried to update my account info by checking notification emails and adding info to my  Acronis products and system, but when I try to save I get the following message ...

”The email address mandacatnc2@gmail.com is already taken”

Thanks for your help,

Mandacat (Bill)

 

0 Users found this helpful
Forum Moderator
Posts: 178
Comments: 5940

Hello Bill,

thank you for your posting! The issue is fixed, please try again

Forum Member
Posts: 10
Comments: 24

Thanks !!

Beginner
Posts: 0
Comments: 10

I have the same problem, I can not update any information such as system, signature, or change nick name.  Get the error message stating the email address XXXXXX is already taken.

Forum Moderator
Posts: 178
Comments: 5940

Mike Scott wrote:

I have the same problem, I can not update any information such as system, signature, or change nick name.  Get the error message stating the email address XXXXXX is already taken.

Hi! Please try once again, the issue should be fixed now

Beginner
Posts: 0
Comments: 10

Thanks, works now.