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Email notifications (forum and updates) are not working

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Regular Poster
Posts: 29
Comments: 336

Hi,

is it possible that email notifications are not working if somebody replies to my posts?

Neither getting email notifications for product updates (enabled in account.acronis.com for business and consumer products).

I am receiving product registration emails and the newsletter, so my email address (see profile) is working.

 

Thanks and best regards,

Raphael

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Forum Moderator
Posts: 109
Comments: 4057

Hello Raphael,

Did you get the notification about my replies here and in your second open thread? 

> Neither getting email notifications for product updates (enabled in account.acronis.com for business and consumer products). 

Alerts about new updates are only shown via in-product notifications (sometimes we do not push alerts about particular updates, if they are issue specific or contain minor changes, new patch for Update 4 will be announced separately)

Regular Poster
Posts: 29
Comments: 336

Hi Ekaterina,

got no notification via email. I also have checked our mail server's log file, there is no entry containing 'acronis', so have not received any mail from Acronis today.

 

Best regards,

Raphael