Forum keeps timing out - not a problem at my end

Thread needs solution
IanL-S
Forum Star
Posts: 187
Comments: 4231
mvp

Recently I have had multiple instances of the forum timing out - get cannot find page error message after opening a forum topic where only one or two posts are initially displayed. I am convinced it is not a problem at my end, as on the last two occasions I have run of speed test on my internet connection.

I also often have slow responses when opening topics or navigating the forum. It is getting very annoying.

Ian

Thu, 04/23/2020 - 01:43

Gigabyte Aorus GA-AX370-Gaming 5 M/B; AMD Ryzen 1700X; 16gig RAM; 2 x 500 gig Samsung 970 EVO PCIe NVMe, 1 x 250 gig Samsung 960 EVO PCIe NVMe drives + other drives (Windows 10 Pro 64)
Gigabyte Aorus B360 Gaming 3M/B, Intel i5 9400; 16gig RAM; 1 x 500 gig Samsung EVO Plus PCIe NVMe +  1 x 250 gig Samsung 960 EVO PCIe NVMe + other drives (Windows 10 Enterprise 64)
Gigabyte Aorus H370 Gaming 3M/B, Intel i5 9400; 16gig RAM; 1 x 500 gig Samsung EVO Plus PCIe NVMe + 3 x Kingston HyerX Fury 240gig RAID 5 + other drives (Windows 10 Enterprise 64)
Synology DS414 NAS 4 x 4TB WD Red HDD

Products: True Image 2020 (latest build); Disk Director 12.5 
0 Users found this helpful
Steve Smith
Legend
Posts: 105
Comments: 24800
mvp

Ian, I have been seeing some strange issues in the forums over the last couple of days.

Sometimes clicking on a topic will timeout, other times it will spin for a long time then come back with the same page that I had clicked on to try to go to new posts or the end of the topic.

For one pinned topic here I am shown incomplete data and have to close / reopen it several times before I get to see new posts!

This all in addition to being spammed with loads of notification emails for updates to topics from all over the place!

Thu, 04/23/2020 - 19:20

Acronis Links  :  Acronis Scheduler Manager  :  Acronis VSS Doctor  :  Backup Archive Compatibility  :  Cleanup Tool (ATIH 2010-2021) : Cloning Disks  :  Contact Acronis Support  :  Difference between Backup and Disk Clone 

MVP Assistant (Log Viewer) & MVP Custom PE Builder available from Community Tools page.
Acronis True Image User Guides available from Product Documentation page.
imTranslator for quick translation of language posts.

Note: Please do not expect any instant reply for private messages as I am often unable to access these due to forum timeout errors!

Products: Acronis True Image 9.0 - 11.0, 2009 - 2021  Disk Director 12.5 Acronis Revive
IanL-S
Forum Star
Posts: 187
Comments: 4231
mvp

Thanks Steve for information on your experiences. Hopefully they will investigate and solve the various forum issues.

Ian

Fri, 04/24/2020 - 06:54

Gigabyte Aorus GA-AX370-Gaming 5 M/B; AMD Ryzen 1700X; 16gig RAM; 2 x 500 gig Samsung 970 EVO PCIe NVMe, 1 x 250 gig Samsung 960 EVO PCIe NVMe drives + other drives (Windows 10 Pro 64)
Gigabyte Aorus B360 Gaming 3M/B, Intel i5 9400; 16gig RAM; 1 x 500 gig Samsung EVO Plus PCIe NVMe +  1 x 250 gig Samsung 960 EVO PCIe NVMe + other drives (Windows 10 Enterprise 64)
Gigabyte Aorus H370 Gaming 3M/B, Intel i5 9400; 16gig RAM; 1 x 500 gig Samsung EVO Plus PCIe NVMe + 3 x Kingston HyerX Fury 240gig RAID 5 + other drives (Windows 10 Enterprise 64)
Synology DS414 NAS 4 x 4TB WD Red HDD

Products: True Image 2020 (latest build); Disk Director 12.5 
Ekaterina
Forum Moderator
Posts: 187
Comments: 6088

Hello guys, 

I'm also observing delays when browsing through the pages, we will see what could be done here - created a task for research

Mon, 05/25/2020 - 12:16

Best regards,
Ekaterina Surkova | Forum Moderator

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support