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No forum notification email

Thread needs solution
Forum Member
Posts: 7
Comments: 26

Hi mods and admins,

In my tenure here I don't think I've ever had an email notification of a post reply or PM.

I've ticked the boxes and turned the dials that I can find.  Changed my email address.  No joy :(

Nothing in my local or server spam bins.

It's entirely possible I'm missing the obvious but I'd sure like to get this working.

Thanks and regards,

Bill

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Forum Moderator
Posts: 126
Comments: 5039

#1

Hello William,

Thank you for your posting! I've checked your account - all settings are correct, notifications should come to the email address associated with your Acronis account, which is  c******n@att.net. Have you checked this mail box? Is the outgoing address noreply@acronis.com whitelisted? We've tested notifications for several account - no issues have been detected.

Thank you,