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Not registered or blocked

Beginner
Posts: 2
Comments: 4

When I try logging in to the form with my account username and password I get the messages that it is either not registered or blocked. Would you please find out what the problem is?

The email address is vendors@microagenetworks.com

Thanks!

 

Forum Moderator
Posts: 91
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Hello Jim

This account is definitely not blocked in our system. Please post the link to the form where you try to log in 

Beginner
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Comments: 4

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I can log in to Acronis.com without issue. Just not the forum. I even reset my password. No luck. Please see attached screenshot.....

Attachment Size
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Forum Moderator
Posts: 91
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Hello Jim,

Please try to clear the cache and log in again with vendors@microagenetworks.com, the account is shown to me as active. 

Beginner
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Thanks Ekaterina. Clearing the cache seemed to do the trick.

Forum Moderator
Posts: 91
Comments: 3451

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Good, thank you for confirmation! 

BSL
Beginner
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She's the best!