Cleanser: Unable to locate IOAPIC

Hi *,
starting a created Cleanser ISO 6.0.691 shows the following errors just under AcronisLogo:
ERROR: Unable to locate IOAPIC for IRQ 64
ERROR: Unable to locate IOAPIC for IRQ 65
ERROR: Unable to locate IOAPIC for IRQ 78
Loading, please wait....
thats it.... nothing happens...
Any Idea????
The Server is a DELL PowerEdge 2950 with a SAS 6i-Controler
Regards
Heiko
Attachment | Size |
---|---|
cleanser_error.jpg | 32.01 KB |

- Log in to post comments

Hello Heiko,
Thank you for posting. I will do my best to assist you.
I would recommend to download the bootable media from your Acronis web-account as a temporary workaround.
You can also boot the bootable media with this parameter: acpi=off To enable it press F11 when the media finishes loading and enter it in the prompt window.
If it fails to resolve the issue please contact our Support team with this report.
Please let me know if you need additional help.
Thank you.
- Log in to post comments
Anton Deev
Acronis Customer Central | Acronis Backup Software
For more answers to your questions, try our Knowledge Base and Video Tutorials.Check our Corporate and Consumer Handbooks and Online Documentation for help on managing your account, products and support.
Our mission is to create Customer success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.