Skip to main content

Cleanser: Unable to locate IOAPIC

Thread needs solution
Beginner
Posts: 1
Comments: 1

Hi *,

starting a created Cleanser ISO 6.0.691 shows the following errors just under AcronisLogo:
ERROR: Unable to locate IOAPIC for IRQ 64
ERROR: Unable to locate IOAPIC for IRQ 65
ERROR: Unable to locate IOAPIC for IRQ 78
Loading, please wait....
thats it.... nothing happens...

Any Idea????
The Server is a DELL PowerEdge 2950 with a SAS 6i-Controler

Regards
Heiko

Attachment Size
cleanser_error.jpg 32.01 KB
0 Users found this helpful
Beginner
Posts: 1
Comments: 1

wow.... after 30 min there is a new error!!!
Never wait so long :-(

Attachment Size
66396-95875.jpg 105.61 KB
Forum Star
Posts: 88
Comments: 4769

Hello Heiko,

Thank you for posting. I will do my best to assist you.

I would recommend to download the bootable media from your Acronis web-account as a temporary workaround.

You can also boot the bootable media with this parameter: acpi=off To enable it press F11 when the media finishes loading and enter it in the prompt window.

If it fails to resolve the issue please contact our Support team with this report.

Please let me know if you need additional help.

Thank you.