Deletion of account (Case: 03138146)

Thread needs solution
Henrik Hoppe
Beginner
Posts: 1
Comments: 1

Hi Acronis,

 

I was on chat yesterday with your support team. I asked for my account to be deleted as I saw no need for it anymore (nothing against Acronis, I just don't use it).

 

I was informed that the account was deleted and I also got a ticket closure email today. However, the account is still here. I am logged into it right now, writing this message.

 

Can you please help delete my Acronis account? 

Case: 03138146

 

Thanks!

Fri, 09/29/2017 - 13:40
0 Users found this helpful
Ekaterina
Forum Moderator
Posts: 228
Comments: 6874

Hello Henrik,

Your personal account at acronis.com is disabled indeed. The profile on forum exists separately, so you will be able to log in even with disabled profile at acronis.com. 

Wed, 10/04/2017 - 07:43

Best regards,
Ekaterina Surkova | Forum Moderator

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support