new crucial 500GB ssd drive not recognized by my system, after installing required software Vic Gilfillan Beginner Posts: 1 Comments: 0 I bought a Crucial 500gb ssd drive that is not recognized in my acer aspire 7750g-9657 laptop. Mon, 10/26/2015 - 22:43 Anna Trifonova Forum Star Posts: 124 Comments: 2672 Hi Vic, I believe you need to contact Crucial support in order to check if correct drivers are installed. Thank you, Tue, 10/27/2015 - 14:30 Log in to post comments Anna Trifonova Acronis Customer Central | Acronis Backup Software For more answers to your questions, try our Knowledge Base and Video Tutorials. Check our Corporate and Consumer Handbooks and Online Documentation for help on managing your account, products and support. Our mission is to create Customer success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.