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Bogus Acronis emails and survey invitations

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Posts: 2
Comments: 1

Hi,

I wanted to alert Acronis that I've been getting spam, and possibly malicious, emails for supposed interactions with Acronis tech support, with ficititious case numbers, that I never made or initiated.  These have also included bogus invitations to surveys about the support received.  I did not click on any of the links because I did not need any assistance or initiate any support calls from Acronis.  The links may be harmful, as already stated.  This has been going on for about the past two weeks, at least. 

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Posts: 62
Comments: 2377

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Hello Timothy,

Thank you for your posting! I've checked your account and see two associated support tickets (02709288 and 02709271, both opened on May 11), so the surveys were sent upon case closure. I've sent you a PM with additional details.

Thank you,