I recently received an email from Acronis offering an upgrade from ATI 2017 to 2019. The quoted price was $29.99 fo 3 computers. I accepted the offer and filled out the required info. The province (BC) and country (Canada) were already filled in for me. Obviously Acronis knows I'm a Canadian and so I assumed my offer was in $CAN. I received an invoice for $29.99.
Then I received an email from Visa, showing a charge for $41.11. After several emails I finally called Cleverbridge. They were very helpful. It took them a while to sort out, but it seems Acronis doesn't do business in Canadian dollars, but also doesn't inform it's Canadian users of this fact. I would have paid the US dollars if they had been upfront, but they weren't. Can anyone recommend another backup?