Cloning- Stuck at "less than 1 minute"... Does not clone working copy

I have bought 2018 Acronis True Image, 5 seats with perpetucal license. Acronis says it is no longer supported. This is unfair business practice. Cheating in nature. The product does not perform Cloning to full completion. So it is useless now. Can anyone help resolve the following issue:
I am cloning a 500GB hard drive to new 1TB SSD hard drive attched to USB drive. The Cloning went on to clone partitions, and then stuck with a dislayed message, saying cloning will be completed in "less than 1 minute" . But it has stuck at this screen for 24 hours, and no movement.
I rebooted the PC and it just stuck at rebooting over and over again, and will not reach Windows screen.
Sun, 02/09/2020 - 14:09
Products:
Acronis True Image 2018
Acronis Links : Acronis Scheduler Manager : Acronis VSS Doctor : Backup Archive Compatibility : Cleanup Tool (ATIH 2010-2021) : Cloning Disks : Contact Acronis Support : Difference between Backup and Disk Clone
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