difficulties with Acronis drive clone and reboot

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raju yadav
Beginner
Posts: 1
Comments: 0

Hello everyone. I recently purchased a Crucial Micron BX300 SSD to fill the empty SSD slot on my MSI GX703BE. I intended to use it as the primary drive in order to increase performance while using the original HDD as a backup. I purchased a SATA to USB cable and started the installation process using the Crucial website.

When I first restarted, the utility didn't start up until I disabled secure boot, but as soon as I did, it started the copying procedure. In order to allow the procedure finish in its entirety over the course of two hours, I had ticked the "shut down when finished button and left the room to make supper, etc.

Thu, 09/15/2022 - 12:54

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IanL-S
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Posts: 207
Comments: 5058
mvp

More information is needed before the Acronis community can be of assistance.

Please confirm that you OEM Acronis for Crucial; be aware that technical support for OEM versions of Acronis products are the responsibility of the OEM: 2201: Support for OEM Versions of Acronis Products. However, the user community still offers assistance.

What build number is the Acronis product you are using? Is it True Image or the more recent Cyber Protect Home Office?

While the MSI GX703BE has been around for a long time - originally shipped with Windows 8.1, the specifications suggest that the problem you are seeing is not due to resource limits. What version and build of Windows are you using? For example the PC I am using at the moment has Windows 10 Enterprise Version 21H1, OS build 19043.2006.

I suspect the problem is that you were attempting to clone the existing drive to a SATA drive attached by USB - No current version of Windows supports installation on a removeable device, such as one attached via USB. This could explains why you are having problems. The solution is to create a backup of the existing drive; then remove it from the computer, place the new drive in the computer, and then restore to the new drive. Both of these steps should be done using the Acronis recovery media - when using the recovery media build (under tools) select Simple, which will then use Windows RE which should ensure that all necessary drivers are included.

Hope this helps

Ian

Fri, 09/16/2022 - 22:40

Gigabyte Aorus GA-AX370-Gaming 5 M/B; AMD Ryzen 1700X; 16gig RAM; 2 x 500 gig Samsung 970 EVO PCIe NVMe, 1 x 250 gig Samsung 960 EVO PCIe NVMe drives + other drives (Windows 10 Pro 64)
Gigabyte Aorus B360 Gaming 3M/B, Intel i5 9400; 16gig RAM; 1 x 500 gig Samsung EVO Plus PCIe NVMe +  1 x 250 gig Samsung 960 EVO PCIe NVMe + other drives (Windows 10 Enterprise 64)
Gigabyte Aorus H370 Gaming 3M/B, Intel i5 9400; 16gig RAM; 1 x 500 gig Samsung EVO Plus PCIe NVMe + 3 x Kingston HyerX Fury 240gig RAID 5 + other drives (Windows 10 Enterprise 64)
Synology DS414 NAS 4 x 4TB WD Red HDD

Products: Cyber Protection Home Office (latest build); Disk Director 12.5