Dear Max Welles,
In order to help you we need more details.
When was it? Which way communication was it?
From which email (if it is applicable)? You can write the email address you used in private messages here on Forum. To find private messages go to profile and choose "dialogues".
I have tried to search the address you used here and did not find it in our system.
Best regards, Daria Sorokina | Forum Moderator
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