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Whither Chat?

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Beginner
Posts: 1
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Just tried to access tech support chat and reached a 404 Not Found page -- repeatedly. Is that the story? Acronis tech support is not to be found?

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Posts: 49
Comments: 3750

I believe there was a problem with chat in certain browsers. I don't know if that's still the case. If you have another browser, you might try it to see.

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Posts: 124
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Hello William,

could you please send me links that you used (and received 404 error) via PM ?

We will investigate the situation and provide you with assistance as soon as possible!

Thank you.

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Posts: 124
Comments: 2672

Hello again,

we've found the issue and fixed it. It reproduced only in very few scenarios, but we do understand how frustrating it was for you.

We sincerely apologize for the inconvenience!

Thank you.