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Why is there no link in the email when a support topic is receives a response?

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Forum Member
Posts: 15
Comments: 13

When I create a support topic and the topic receives an answer I get an email alerting me that an answer has been created.

Why does that email not contain a link to the topic it refers to? It's a stupid PITA that one then always has to login and search for the pending support tickets to dig out that answer. About as user-UNfriendly as it can get!

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Legend
Posts: 105
Comments: 24719

Michael, this is a known issue caused by changes being made by the forum developers and has been reported multiple times over many months.  Please just ignore and delete these empty messages.