Upgrade cloud storage - Is it me or how does it work?
I have a 3 computer license with 1TB cloud storage. My subscription ends in february 2021. If i launch TI2020 and go to Account to upgrade it will cost me €139.99. I have the subscription that ends 2021, so i do not need to extend that subscription to 2022, i just want to upgrade the cloud storage for my excisting license, from 1TB to 2TB. According to https://www.acronis.com/en-eu/personal/buy-backup buying and upgrading a new license from it´s default 1TB storage to 2TB adds €40 to the cost. So why must i pay €139.99? Is this a pure user error by me or something else? The support don´t know what to do, for this and how to downgrade the license from 3 computer to a 1 computer license. I am seriously consider to leave Acronis Cloud and use CloudBerry Explorer and use Microsoft Azure. Scalable without hassles and faster upload and download speeds. I am on a Azure trial now. Additional info: I had an issue with Acronis Cloud and the Android app that the support never could solve. Since they could not resolve it they extended my subscription one year. Can that be the issue?