Trouble to restore from Cloud with Recovery Media
I'm facing a problem when i try to restore my whole disc from cloud backup.
It's a test license.
I'm booting the recovery media cd. Then i choose the Backup in the cloud. It takes also very long till the backup content is loaded.
Then I tick all checkboxes and click okay. When he now tries to get the information in Recovery-Target Section, it takes very very long or is not ending.
It's loading about 3 hours now and no response. Without that loaded information I can't restore.
The first restore i made with truecrypt, did not have this problems. But TrueCrypt doesn't work properly ;-). So I tried it without TrueCrypt now.
I'm in contact with the support team. If they find a solution, i will post it here.
Thank you for your posting! Could you please share the results of investigation, were we able to help you?
I've fixed this error with the Acronis Support.
I've got a new Recovery Image version which works fine and fast. Just the download of <10 GB with 300Mbit takes over hours.
Seems like the cloud is not very fast. Additionally to the cloud backup, i will backup on an external hard drive now.
Thanks for the great support!
Thank you for update! I'm happy to hear that the issue has been resolved and you had a good experience with our support.