0x40001 Error on mostly all files
Thread needs solution

Hi everyone
We have some frustrating errors in a backupjob of a customer.
Pretty much every file cant be backed-up because of a error with the id 0x40001.
- All files are saved on an Synology NAS mapped on an Windows Machine with the IP.
- NAS/backup"host" and the Win/Mac Clients supports SMB3
The error appears when some of the Mac OSX users edit an folder. After this event, mostly all and also untouched files cant be saved with the following log-result:
0x40001: Fehler beim Lesen der Datei.
| Zeile: 0xfba06f330018d90d
| Datei: e:\72\file\ntstream_chunker.cpp:244
| Funktion: ChunkNTBackupStream
| $module: disk_bundle_vsa64_4670
|
| Fehler 0x40001: Fehler beim Lesen der Datei.
| Zeile: 0xfba06f330018d84f
Also I dont know what is meant with the partition "e:" in the filepath of the log. There is no such partition on our side.
Thanks for your help.
Greetings
Ramon Egger
ven 11/05/2018 - 14:36
Best regards,
Ekaterina Surkova | Forum Moderator
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