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Acronis Cyber Backup 12.5: Delteting Backup via Plan: An unsupported URI is specified:

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Beginner
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Hi

I have the following error, while I try to cleanup my Backups via a Plan:

Command has failed. Command=Backups bereinigen;

An unsupported URI is specified: '//***.***.***.***/Backup/#arl:/00000000-0000-0000-0000-000000000000/00000000-0000-0000-0000-000000000000/00000000-0000-0000-0000-000000000000'.

 

Now i try to Validate all the Backups belonging to that plan.

 

Anyone knows that problem?

 

Regards

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Support specialist
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#1

Hello Archasus,

Welcome to Acronis forums!

This error could arise when builds of the Agents and Management Console are different. Please make sure that all Acronis Cyber Backup 12.5 components are of the same build (the latest one is #16327).

If it is not the case of the different builds, please provide us with a full activity log (Overview -> Activities, select the respective activity, Show details -> Download log).