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Autotask Customer Mapping broken

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Beginner
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Commentaires: 3

The Autotask plugin Customer Mapping is broken for a few weeks now. When clicking the Customer Mapping button I receive an error:

failed to validate struct: Key: 'TenantsListFilterParams.uuids' Error:Field validation for 'uuids' failed on the 'lte' tag

 

And nothing happens afterwards.

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Acronis engineer
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Commentaires: 73

Hello Gerben,

Please submit a Support ticket, this appears to be an issue which needs more in-depth investigation by our RnD.

We thank you in advance!

Beginner
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Commentaires: 2

I ran into a very similar problem, do you know if the developers were able to fix it?

Beginner
Contributions: 2
Commentaires: 3

Mavis Outson wrote:

I ran into a very similar problem, do you know if the developers were able to fix it?

Last Thursday it started working again.