Acronis Snap Deploy 4 Build 540 not seeing network drives

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Hello Everyone,
I've sent messages to those who requested.
At the moment our developers are working on the next version - Acronis Snap Deploy 5.
I'll update this thread as soon as it will be available.
Thank you.
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Anna Trifonova
Acronis Customer Central | Acronis Backup Software
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I'm having a problem installing an image on a Lenovo Yoga (20CD). I have to use an Ethernet dongle to install the image. I am getting error E0033001D: Failed to connect to Acronis Snap Deploy 4 OS Server. I'm using version 540.
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Hello Anna,
the same problem with Acronis Snap Deploy 4 and HP Probook 650 G1 . Can you send me the link for the actual build, too?
Thanks
Stefan
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Hello,
I have Intel i217-v network cards. Does the newest build support those? I currently have Snap Deploy 4.0.540 installed.
Thanks!
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Hello Dominik, Stefan, Alex,
I've sent you messages with download links.
Thank you.
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Anna Trifonova
Acronis Customer Central | Acronis Backup Software
For more answers to your questions, try our Knowledge Base and Video Tutorials.
Check our Corporate and Consumer Handbooks and Online Documentation for help on managing your account, products and support.
Our mission is to create Customer success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.

I am fairly certain I am having the exact same issues as everyone else.
My new pc uses an Intel Ethernet Connection I218-LM network card. The model of the laptop is Dell Latitude E5540.
Please give me the latest image to support this NIC
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Hello Todd,
I've sent you a PM.
Thank you.
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Anna Trifonova
Acronis Customer Central | Acronis Backup Software
For more answers to your questions, try our Knowledge Base and Video Tutorials.
Check our Corporate and Consumer Handbooks and Online Documentation for help on managing your account, products and support.
Our mission is to create Customer success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.

I'm trying to deploy to a Dell E7440 and need the network drivers. Can I please have the updated version?
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Good afternoon Anna,
I'm running into the same issues with Build 540 on Dell Optiplex 9020s. Could I please have a link to the new build? Thank you!
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We've got Lenovo M93p and T540p computers to image with the Intel i217 NIC.
Could I get a link to the new build?
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Good afternoon Anna,
I'm encountering some issues with Build 540 on an OptiPlex 9020 and an XPS One 2710. Can I get access to the new build please?
Thanks!
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I'm encountering issues when trying to create an image on an HP Prodesk 600 G1.
Could I please have the link to the new build?
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Hi
Having the same issue with network drivers not being displayed on Build 540
Could we please have link to latest build
Thanks
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I'm also looking for a new build. The newest on the website doesn't work with dell optiplex 9020. It has the intel I217-LM NIC.
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Hi,
I'm having the same issue with a HP 600 G1. Is it possible to have the latest build ?
thx
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Hello,
We appear to be having similar issues to other posters in this thread.
Could you send me the updated build as well?
Thank you.
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Hi Please send me the updated version of the client too. I have 60 computers to deploy by Monday. Lenovo M73s and I purchased Snap Deploy to help me with the deployment. I spent all day trying to get it to work to no avail and then I found his post. I'm hopeful I can get a fast response. I have two days left in my schedule :(
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I'd like to receive the new build too.
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the newst build fixed my issue... i ended up calling support. It was much faster than waiting for someone to reply back. They should just put the newest build on the website, it would take them no more than 5 minutes to do it.
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Calling isn't an option on the support page and they don't respond to my requests to renew support. Pretty shitty support if you ask me.
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Dean,
Same with me, phone was not listed. I called my Acronis sales rep and he gave me the support #. I had an updated version emailed to after they looked up my account details, took a matter of 5-10 minutes max.
i'll PM you the #, as i know its frustrating working on a deadline.
-Erik
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Anna
also would not mind the reference to the latest version 4.0.484
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тоже бы не отказался от версии 484
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I have the same problem.
Can you send me the Link, Anna.Trifonova?
Thank you!
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We are using the Dell E 5540 & E 7240 and having issue with the Nic cards as well. Would you be able to send us the new build as well?
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Hello Anna,
I've been reading through the forum and noticed many folks having issues with the Lenovo T440 network drivers. I sent you a PM regarding the new build.
Thanks,
Juan
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We have the same Notebooks with the same problems. Still waiting for a new build to test our Deployment.
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I did do the upgrade to the Acronis Snap Deploy server build. Now I can see the nic card using bootable media.
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At the moment we are using the test version to look for the compatibility.
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We recently purchased HP EliteBook 840 laptops that have the Intel I218-LM NIC. I need the download link for the updated Snap Deploy 4 build that supports these NICs. Thank you.
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Hello - please send me a link to the latest build. I'm trying to deploy 20 new Dell computers and can't get them to connect.
Thank you.
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Hello Anna Trifonova
The build 540 not support a network-card l217-LM. I have the same problem with my HP PROBOOK 600 G1 machines.
Please send my private messages with download link of the update build.
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Hello,
Please could i have the updated build for the AC4 Snap Deploy Agent as i need to image some Dell Optiplex 9020 Desktops and the agent is unable to start the networking due to driver problems.
thanks
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Hello Everyone,
I'm glad to let you know that recently we've released Acronis Snap Deploy 5, which contains many improvements that might be helpful in your case.
If you have valid Acronis Advantage support program (or license was purchased less than a year ago and, thus, has initial support period not expired) you can receive upgrades to Acronis Snap Deploy 5 under MyAccount. Please find more details here: Acronis Snap Deploy 5: Upgrade Policy.
If you still need Acronis Snap Deploy 4 build 584, please send me a PM.
Thank you.
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Anna Trifonova
Acronis Customer Central | Acronis Backup Software
For more answers to your questions, try our Knowledge Base and Video Tutorials.
Check our Corporate and Consumer Handbooks and Online Documentation for help on managing your account, products and support.
Our mission is to create Customer success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.

Anybody have the "Acronis Snap Deploy 4 build 584"? I still need it as alot of newer computers nic's don't show up in acronis. Thanks!
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I too am having continuing issues with NIC drivers in older builds. I've sent an IM to Anna Trifonova to request a link for the latest build 584.
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I've also sent her a PM, and haven't heard anything in almost 2 weeks :/ Its not looking good, if anybody else has the latest build, please let us know. Thanks!
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Anna, I too am also having issues with ASD 4 (4.0.268), not recognizing the network drivers for a new model workstation, HP ProDesk 400 G1 SFF. Can you assist me with a build upgrade as well. When testing it on the new systems, it doesn't even see the network card however, when I place the older workstations on ADS, it does see the network card. Please point me in the correct direction.
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Hello Everyone,
I've sent you private massages with download links. However, please note that it is recommended to upgrade to the latest version - Acronis Snap Deploy 5.
Thank you.
- Se connecter pour poster des commentaires
Anna Trifonova
Acronis Customer Central | Acronis Backup Software
For more answers to your questions, try our Knowledge Base and Video Tutorials.
Check our Corporate and Consumer Handbooks and Online Documentation for help on managing your account, products and support.
Our mission is to create Customer success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.

Same problem here. NIC not recognized on build 540 using Intel Ethernet Connection l217-LM. cannot find build 582 on the Acronis site under my updates.
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Same problem here. NIC not recognized on build 540 using Intel Ethernet Connection l217-LM. cannot find build 582 on the Acronis site under my updates.
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Same problem here. NIC not recognized on build 540 using Intel Ethernet Connection l217-LM. cannot find build 582 on the Acronis site under my updates.
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I am also having the same problem. Can I get the link to the Acronis Snap Deploy 4 build 582 please
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We are in need of the update as we are not able to image our newer laptops and desktops. Thanks.
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We have Acronis snap deploy 4 build 540. We just got new dell computers with network card i217-lm. Please send us the update.
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Same problem: Snap Deploy 4 Build 540 and new Lenovo 10A7-S02D00 with Intel i217-LM.
Please help.
Thank you.
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Thanks. New build solved problem. Make sure 2nd nic on pxe server is disabled not just unplugged to work.
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Hi Anna,
Is there a newer build than 4.0.584 that is available to download? We have the new Lenovo T450s and the 584 build is not seeing the NIC.
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