TrueImage 2018 and 2019 - add backup fails
(I was using 2018 but later tried 2019 without success.)
I created a backup on a hdd attached to my router, apparently successfully, but I cannot access that backup on TrueImage. Nor could I move the file until changing the protection in TI. Now I can see it but adding that backup either on the router hdd or on the one in the computer says it is successful but does not appear anywhere in the list. Both ocations seem OK in explorer but double clicking on them simply returns to the TI screen where there is no trace of the files.(I have had to change security flags on the backup in windows)
How do I recover the image? Can I not back up to the router attched drive and recover from there?