ATI 2018 and 2019 will not authenticate with Windows Domain Credentials
Our office is still using ATI 2017. The reason is that ATI 2018 and the just downloaded ATI 2019 will not authenticate with Windows Active Directory domain credentials. After selecting a network device as the target for the backup I get a dialog, "Authentication Settings", which asks for user name and password. The target server is a domain member and only active directory authenticated users can access the drive. Even if I typed in a user ID and password, the backup would break as soon as the user changed his/her password and furthermore cause the user's workstation to get lock out due to ATI's repeated attempts to log in using now expired credentials.
ATI 2017 had no problem with this. When the target server and file path were entered, ATI 2017 would authenticate using the domain credentials and not prompt for an ID/PW.
I don't know know how other users deal with this, but we are forced to continue with ATI 2017 even though we'd like to upgrade our 9 workstations, and add more workstation licenses. However, ATI 2017 seems to be the last version able to authenticate with AD domain credentials.
BTW - is this forum the appropriate place to post "bugs"? I don't think this is simply a usage issue.