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Acronis True Image Wishlist

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Beginner
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Commentaires: 1

Can Acronis include an e-mail messaging system for certain problems?

Case in point: I had some defective memory that prevented Acronis from making a clean full system backup. Since I run my backups from the scheduler in the middle of the night and, prior to this issue Acronis was trouble free, I never saw the validation error message. I only found out that my full system backups failed to validate (and therefore were useless to recover the system) until my computer had a problem. THAT IS THE WRONG TIME TO FIND OUT!!!

I would be so easy to include a feature that allows Acronis to send a message to the user using the built-in email functionality on every computer. If I had received a simple email warning when the corrupt backup was first created I could have easily swapped out the defective RAM stick, made a clean backup, and continued on with my life. Acronis already creates a log file, how hard would it be to spawn an email when the system encounters an error condition?

Beginner
Contributions: 11
Commentaires: 6

Matt,

I just finished 3 months of testing 5 new backup drives, because of exactly the same problem as you had - bad PC memory. Unfortunately, Windows doesn't report bad memory, until you run a Win memory diagnostic (in Administration). Over 60% of my Acronis Validations randomly failed to validate, until I replaced the memory. Now 100% succeed after 20 full 500GB backups & Validations.

However, your are WRONG ... Acronis DOES report invalidated Backups by email. For over two years I thought my backups were good, because the email message was "Backup Successful". But, that only means that Acronis simply finished a run without crashing. I ignored setting the ... "VALIDATE After Backup OPTION" ... in the advanced settings of the schedule. When I eventually corrected that, every email now reports either the total success, or the "Backup Failed" message (FAIL to VALIDATE) ... just as you wanted.

I suggest you have NOT set the OPTION to Validate immediately after a backup is saved.
However, I do wish there were an option to automatically "DELETE and REDO" the last backup (X-number of retries), upon failure - without involving the user with a very complicated ACRONIS set of procedures to delete a backup manually - which has bugs in it as well. Deleting a backup (must use Acronis commands for this) - immediately forces all future backups in the current chain, (differential or incremental) to be attached to the OLDEST FULL BACKUP, and NOT to the most recent chain !

That is why I now do FULL backups only.

Joe Z.

Beginner
Contributions: 2
Commentaires: 1

Greater functionality in the backup recovery media, e.g. drive resize and other options besides backup and recovery.
I wanted to resize my drive and did not want to goto the OS as i had the machine sysprep ready.

I ended up using the Paragon Recovery CD which has nearly the same functionality in the bootable media as the in OS application.

Thanks

Regular Poster
Contributions: 61
Commentaires: 146

Acronis Boot Sequence Manager
Description given in Acronis True Image 2014 Help.
The Acronis Boot Sequence Manager tool is only available for users of Windows 7 Enterprise and Windows 7 Ultimate.
This tool is available in Acronis True Image 2014 and its actually not functional and unusable in Windows 8.1.
Acronis True Image 2014:Supported operating systems
Acronis True Image 2014 has been tested on the following operating systems:
Windows 7 SP1 (all editions)
Windows 8 (all editions)
Windows 8.1 (all editions).

Its very urgent to make it functional in Windows 8.1.

Forum Member
Contributions: 15
Commentaires: 53

Can we please have a "PAUSE" function for backups?

If Windows Image Backup can handle such a function why can't True Image?

Forum Member
Contributions: 15
Commentaires: 53

Capability to run backups in parallel.

Beginner
Contributions: 1
Commentaires: 9

The RAW formatting issues that are everywhere online since ATI 11.

Acronis should really be looking at there dev team.

Things are not working correctly, and getting fixed as they should.

Acronis is an amazing product, I have used all of its competitors products etc etc and I feel Acronis wipes the floor with Ghost even with the bugs however......

Acronis could be a worldbeater product if they sorted there dev management out by the looks of it. a lot of sloppy crap reported in this thread. its a bit of a disgrace tbh from a professional company and one which should be world leader in what it does.

Beginner
Contributions: 4
Commentaires: 6

1) Acronis should learn that a drive letter (especially for external USB drives) is not a proper identifier for a disk, because the same disk may be connected with different drive letters over time. My system has two internal harddisks and two optical drives, and occasionally I connect two external harddisks, three memory sticks and an external DVD writer. Whenever the drive letter changes, Acronis is unable to perform a backup, and there's no single function to say "look at drive X instead of drive Y where you expect the backup files to be. Professional software can do that even without user interaction, because that software is a great deal smarter.

And Acronis support should learn that the paying customer is not the enemy, but the greatest resource for a better product.
(At work we have servers with more than 100 disks and we use HP Data Protector, so I know how backup works)

2) "Continuous backup with deduplication": Acronis should offer a deduplicated backup where new versions (i.e. backup generations) are added to the last backup by linking in changes. That way you never need consolidation, and your last backup is always a kind of full backup. Most likely you'll get more out of your backup space that way. If the total size exceeds some limit, the oldest backup generations (i.e. the links to its blocks (and the blocks the links refer to) should be recycled. Log based filesystems and Git work with a very similar linking scheme. With the proper driver, you can mount such backups just as normal TIB files.

Beginner
Contributions: 0
Commentaires: 2

Toshiba Satellite: Windows 8.0: True Image 2014, Build 6673: Full version

Three problems:

When the PC boots it requires that I press the enter key twice to load Acronis. When I contacted support they recommended I not automatically start Acronis at boot. This is unacceptable. I need a batch file to resolve this issue.

During file backup Acronis refuses to backup the pagefile.sys. Support says this is to keep the backup file as small as possible. However, I cannot get Acronis to ignore the file without my input and if the input is not within 1 hour the backup fails.

I cannot find any Advanced Settings that will provide me with exact status of backup; i.e. completed not errors, failed, completed but with errors.

I find having to pay for support on a by incident basis with the tech not having the information for a user friendly work around is unacceptable and will factor into my decision to renew, although Acronis is highly recommended.

Forum Hero
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Bill

On the Pagefile problem. TI doesn't backup the PageFile but it does make a placeholder with size specifications. So windows Explorer for example will report the supposed size of the PageFile, but other disk utilities will show the real size which is a few kilobytes on the actual disk.

Beginner
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Understand your comment; however, how can I tell the backup to ignore the pagefile.sys file. The backup completely stops until I tell it to ignore the file in a error window. If the input is posted within 60 minutes the backup fails. I backup at 2am.

Forum Hero
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Commentaires: 8747

Have you run chkdsk /r ? There might be a damaged sector that is causing TI to hiccup. If this is the partition containing the OS checkdisk will not run until the next reboot.

Beginner
Contributions: 2
Commentaires: 16

Hi!
Am running ACronis True Image 2015 for the first time.
Here's my wish list after a half hour trying to work with it:
1) Stop the program from "blacking out" and becoming "unresponsive".
2) Increase the speed of response.

i.e. bring it out of "beta"!

I would be very pleased to have it operate with the same interface as 2014. Here is a whole new one that tries to be simple but ends up being more complex if you want make changes to the settings and the directories. All I wanted was for 2014 to work right and be able to talk with my network Synology drives.....

All the best!

Ernie

Beginner
Contributions: 0
Commentaires: 1

1) On product documentation page, it is unclear which version is the first section "Acronis Backup (Advanced)" - is this a different product from True Image Home 3 user PC/MAC?
2) On product documentation page, is "Acronis Cloud Backup" in the 1st section (2 help files + EULA) the same as the separate section "Acronis Cloud" (1 help + EULA)? Clearly not but what is the difference to the new user?
3) On product documentation page, I upgraded from True Image 2014 Premium to True Image Unlimited. It was unclear to me that this has the same [is it?] features as True Image 2015 but allows me the license to use it on up to 3 PC or Mac [any combination]. There is no indication on this page where to go for help files for True Image Unlimited! And which Acronis Cloud help files pertain to this version?
4) How about assigning error numbers to errors and then providing a table [as do most publishers] with hyperlinks to resolutions, articles, and forum discussions?
5) How about CLEAR instructions SOMEWHERE about how to find the error log files and identify how to read them?
6) It drives me crazy when I think I have shut down my computer and then return hours later, only to find that the computer is still processing something, even though I closed all applications running in the foreground but the one weekly backup that I had stupidly configured not to allow the computer to shutdown until completed is still running. I suggest your program detect the user instruction to shutdown and ask IMMEDIATELY if they intended to do this, having forgotten that this is the designated day to keep backup up until the backup is complete.
7) If I have the unlimited option to cloud backups, why not allow nonstop backups of my boot drive to the cloud?

Beginner
Contributions: 2
Commentaires: 1

I would like to see a "Load / Save" Button in the "comment"-Tab (in the installed version as well as on the rescue media) which allows for saving comments in .txt files and to load these .txt files in the comment tab again.

Beginner
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Commentaires: 1

Bitlocker is not as secure as the last version of Truecrypt. The link only explains how to convert Truecrypt files, folders, or drives to Bitlocker if you didn't know alternative encryption software. When Truecrypt was shutdown there were other choices besides Bitlocker, which only existed in advanced versions of Windows. Currently Veracrypt would be the Truecrypt replacement and is a multi-platform product that works on all versions of Windows.

https://veracrypt.codeplex.com/