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I have just purchased the latest version of ATI for my MacBook Pro and just updated my Mac on the latest version of Mojave 10.14.5 (18F132) (May 13, 2019).

I have followed the instructions to the letter, watched videos, read all the forum messages but when I drag the icon into my unlocked Full Disk Access nothing appears, yes I have hit the quit button, even tried the quit later option but nothing appears, I have even saved the two files to my desktop and then tried to add them either individually or dragging them both into the frame but still nothing!

Any ideas?

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Will, welcome to these public User Forums.

Please see KB 61832: Acronis True Image 2019: how to grant full disk access on macOS 10.14 Mojave - and if this still does not help you, then please open a Support Case direct with Acronis.