email incorrect in Acronis Forum

Supportedge
Beginner
Contributions: 2
Commentaires: 5

Hi, how do I fix my email address? It's correct in the products section and correct when I login to the website but in the forum area it is incorrect. The field is not editable on the profile tab. Thanks in advance. Ben

mer 21/02/2018 - 03:11
Ekaterina Surkova
Forum Moderator
Contributions: 101
Commentaires: 3770

Hello Ben, 

You just need to sign in using the registration email and password from your account at acronis.com - once you do,  a new forum profile will be created. After that I can tie the postings from your current account to a new one. Please also send me the correct registration email in personal messages - I'll check maybe the profile already exists in the forum's database. 

Thank you, 

mer 21/02/2018 - 08:44

Best regards,
Ekaterina Surkova | Forum Moderator

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support/

 

 

Ekaterina Surkova
Forum Moderator
Contributions: 101
Commentaires: 3770

Hello Ben,
I've replied to your PM.

mar 06/03/2018 - 13:34

Best regards,
Ekaterina Surkova | Forum Moderator

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support/