Aller au contenu principal

Not registered or blocked

Thread needs solution
Beginner
Contributions: 2
Commentaires: 4

When I try logging in to the form with my account username and password I get the messages that it is either not registered or blocked. Would you please find out what the problem is?

The email address is vendors@microagenetworks.com

Thanks!

 

0 Users found this helpful
Forum Moderator
Contributions: 123
Commentaires: 4713

#1

Hello Jim

This account is definitely not blocked in our system. Please post the link to the form where you try to log in 

Beginner
Contributions: 2
Commentaires: 4

#2

I can log in to Acronis.com without issue. Just not the forum. I even reset my password. No luck. Please see attached screenshot.....

Fichier attaché Taille
432737-141096.PNG 46.62 Ko
Forum Moderator
Contributions: 123
Commentaires: 4713

#3

Hello Jim,

Please try to clear the cache and log in again with vendors@microagenetworks.com, the account is shown to me as active. 

Beginner
Contributions: 4
Commentaires: 7

#4

Thanks Ekaterina. Clearing the cache seemed to do the trick.

Forum Moderator
Contributions: 123
Commentaires: 4713

#5

Good, thank you for confirmation! 

BSL
Beginner
Contributions: 2
Commentaires: 14

#6

She's the best!