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Acronis Snap Deploy 4 Build 540 not seeing network drives

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Beginner
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We recently upgraded our equipment to new Dell Laptops such as the Precision M6800 and now Snap Deploy does not recognize network when trying to deploy an image using a bootable CD. We encountered this same issue a year ago and the fix for this was a new build of Snap Deploy that we installed and it worked. Seems like every time we upgrade to new hardware we encounter this issue. I noticed that the Stand Alone utility does not recognize the ethernet adapter either so im wondering if it has to do with the Ethernet adapter or the drivers for it. Is there anyone out there that is encountering this issue? Build 540 is the latest upgrade that we are using but there hasn't been other builds available I believe. We need this fixed soon we have a massive lease coming in the near future in which we will be imaging numerous computers at the same time and we are hoping Acronis will come up with a solution for this if not we will need to move on to other imaging software.

Thanks!

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Hello Zeeshan,

there will be no further updates for Acronis Snap Deploy 4.

Do you experience the same issue with Acronis Snap Deploy 5? 

Thank you.

Beginner
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Hi,
same problem with NIC detection. We have New Dell Latitude E5540 and no NIC shows up when we boot with agent.
We had to use a trial of version SnapDeploy5 to get it to work.
Could you send us a updated version of SnapDeploy 4 (v.584)
Thanks

Beginner
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Commenti: 1

Hi,

We have a Dell E5550 which has the Intel (R) Ethernet Connection I218-LM network card.
My version of Acronis Snap Deploy is 4 (4.0.540).

I am having a problem where I go PXE boot over the network to our Acronis Server and choose create image, yet the ability to scroll across the network is
not available even though all our other laptops have the function to browse "computers near me".

Can I have the latest build sent through to my E-mail?

Thank you,
Carlos

Beginner
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Commenti: 1

Hi,

we have some new Dell Optiplex 7020 which has the Intel I2xx/825xx network card.
My Version of Acronis Snap Deploy is 4.0.540. Same as above.

Is it possible to get the latest Build of ASD4? Would be nice if you could send me the Link.

Thank you,

Kai

Beginner
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I am having the same problem with v540 and Intel i21x series NIC. Please may I have access to the later build of ASD4 to resolve this.

Thank you

Regular Poster
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Commenti: 202

Hello,

A new version of Snap Deploy is available: http://www.acronis.com/en-us/business/enterprise-solutions/image-deployment/

You can upgrade ASD4 to ASD5.

Best regards.

Beginner
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Commenti: 2

Hello,

we have some new Hardware which has the Intel I2xx/825xx network card.
Our Acronis Snap Deploy is 4.0.540.

 

Can I have the latest build sent through to my E-mail?

 

Thank you

Beginner
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Wow, I see the posts here are old, but we JUST bought a bunch of Dell E6440s and need the build with the NIC driver.  May I have a link, please?

thank you

Beginner
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Hi - is it still possible to get the link to the updated version for Snap Deploy 4 - we are having this same issue. Thanks

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Hi Everyone,

if you use machine licenses of Acronis Snap Deploy 4, please upgrade to the latest version:

https://kb.acronis.com/content/47900

Acronis Snap Deploy 4 deployment licenses don't have to be upgraded. They can be used in Acronis Snap Deploy 5 as is (installation file is available under account).

Thank you,

Beginner
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Commenti: 2

Anna Trifonova wrote:

Hi Everyone,

if you use machine licenses of Acronis Snap Deploy 4, please upgrade to the latest version:

https://kb.acronis.com/content/47900

Acronis Snap Deploy 4 deployment licenses don't have to be upgraded. They can be used in Acronis Snap Deploy 5 as is (installation file is available under account).

Thank you,

 

Hi,

sorry but that doesn't work for me.

I get the following message: "You are trying to upgrade NFR (Not For Resale) keys. NFR keys cannot be upgraded; keys for new releases are made available through the Partner Portal when the product is released in the local language. Please login in Partner Portal NFR Pack Page."

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Hi Pascal,

according to our database you really have NFR licenses, which have of course their peculiarities.

Please remember where you get the licenses from. Most likely you registered yourself as our partner and got the keys from your partner account for free. Such licenses really cannot be upgraded, but the current pack should be available in Partner Portal.

Thank you,